Shipping policy
Last Updated: September 20, 2026
Thank you for shopping with sonnyangelus.
We aim to process and ship orders as efficiently as possible. Please review the following shipping information before placing your order.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or U.S. holidays will generally begin processing on the next business day.
During periods of high order volume, product launches, promotions, holidays, or other circumstances that may affect fulfillment, processing times may be longer than usual.
If there is a significant delay affecting your order, we will make reasonable efforts to notify you.
2. Shipping Origin
All orders are shipped from the United States.
3. Shipping Methods and Delivery Times
Available shipping methods and estimated delivery times are displayed at checkout based on your shipping address.
For orders shipped within the United States, estimated delivery is generally 3–8 business days after the order has been shipped.
Delivery estimates are not guaranteed and may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances beyond our reasonable control.
The estimated delivery time does not include the order processing period.
4. Shipping Charges
Shipping charges, if applicable, are calculated and displayed during checkout.
Shipping costs may vary depending on the destination, package size, package weight, and selected shipping method.
If a free-shipping promotion is available, the applicable terms and conditions will be displayed on the website or during checkout.
5. Order Tracking
When tracking information is available, we will send a shipping confirmation email containing the tracking number to the email address provided during checkout.
Please allow up to 48 hours for tracking information to become active after the order has been shipped.
6. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at:
We will make reasonable efforts to correct the address before the order is shipped, but we cannot guarantee that changes can be made once an order has entered the fulfillment or shipping process.
If a package is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply if the order needs to be reshipped.
7. Lost or Delayed Packages
If your package appears to be delayed or lost in transit, please contact us with your order number and tracking information.
We will review the available tracking information and, where appropriate, work with the shipping carrier to investigate the shipment.
Shipping delays may occur due to circumstances outside our control, including:
- Carrier delays or service interruptions
- Severe weather
- Natural disasters
- Public holidays
- Transportation disruptions
- Incorrect address information
- Government restrictions
- Other unforeseen circumstances
8. Damaged Packages
If your order arrives damaged, please contact us as soon as possible after delivery.
To help us investigate the issue, please provide:
- Your order number
- Photographs of the shipping package
- Photographs of the damaged product
- Any other relevant information requested by our customer service team
We will review the information and determine the appropriate resolution in accordance with our Refund Policy.
9. International Orders
If international shipping is offered at checkout, customers are responsible for complying with the import regulations applicable in their destination country.
Depending on the destination, international orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges.
Unless otherwise stated at checkout, such charges are the responsibility of the customer.
Customs processing may also cause delivery delays that are outside our control.
10. Shipping Restrictions
Certain products or destinations may be subject to shipping restrictions.
If we are unable to fulfill an order to the selected destination, we will contact the customer and provide available options, which may include cancellation and refund of the affected order.
11. Contact Us
If you have questions about shipping, delivery, or your order, please contact us:
sonnyangelus
1955 Brandywine Rd, Apt 203
West Palm Beach, FL 33409
USA
Email: [email protected]
Website: https://0nu10d-e8.myshopify.com/